Passengers flying out of London Stansted airport on Sunday morning experienced large queues, delays and some missed flights after an IT problem affected check-in, baggage and security systems.
Images posted on social media showed long queues and although the issue was said to have been resolved, passengers were advised to stay in touch with their airlines as some flights faced possible delays.
In a statement published on X, the airport said: “Our teams are working hard to fully restore operations following the IT issue that impacted our systems earlier this morning.
“While the issue has been resolved, some flights may still be subject to delays. We apologise for the inconvenience this may cause and advise passengers to check the status of their flights with their airlines before travelling to the airport.
“We hope to have all systems fully resolved soon and will provide another update shortly.”
A spokesperson for Stansted told PA Media: “All systems have now been fully restored and no flights have been cancelled as a result of the IT issue. We are investigating the cause of the earlier issue so nothing confirmed at this stage but, for background, it looks like it was related to internet access for some systems.”
One passenger, who did not wish to be named, told BBC News she had been stuck in queues at the terminal for hours and had missed her flight to Greece. She said she arrived at the Essex airport at 4.45am and passengers were queueing “out the door”.
“I spoke to one woman who had already been standing for an hour and we were getting nowhere near the entrance,” she said. “The queue for security was out the door and around the corner.”
